Return Policy

Return Policy for Truss Ugavi

At Truss Ugavi, we strive to provide top-notch assessment services to our customers. We understand that occasionally issues may arise, and we’re here to assist you through them. Please review our return policy outlined below:

Assessment Refunds:

Truss Ugavi offers assessments as a service. Due to the nature of our product, refunds are not available for failed assessments. We encourage users to approach assessments as learning opportunities, and our team is dedicated to assisting you in maximizing your performance.

Support and Assistance:

In the event that you encounter challenges or issues during the assessment process, we encourage you to reach out to our support team for assistance. Our experts are available to address any concerns you may have and provide guidance on how to navigate through the assessment effectively.

Contacting Support:

To seek assistance or report any issues, please contact our support team through the following channels:
Email: support@trussugavi.site
Resolution and Guidance:

Upon contacting our support team, we will promptly assess your situation and provide tailored assistance to help resolve any challenges you may be facing. Our aim is to guide you through the assessment process and offer strategies for improvement.

Commitment to Customer Success:

Truss Ugavi is committed to your success. While refunds may not be available for failed assessments, we are dedicated to providing exceptional support and resources to help you achieve your goals. Your satisfaction and progress are our priorities.

Policy Updates:

Truss Ugavi reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
By using Truss Ugavi’s assessment services, you acknowledge and agree to abide by the terms and conditions outlined in this return policy.

For further inquiries or clarification regarding our return policy, please do not hesitate to contact us. We appreciate your understanding and cooperation.